Vision Direct started selling contact lenses in 1996 and became part of the Walgreens family in 2011. The company provides an impressive variety of contact lenses and accessories. This product selection, along with shipping options and customer support, is part of what makes Vision Direct one of the top online contact lens stores. Vision Direct earns our TopTenREVIEWS Silver Award by creating a site that offers you a convenient one-stop shopping experience.
Carrying over 40 brands of contact lenses, Vision Direct has one of the largest product selections of all the companies we reviewed. You can find popular brand name contacts, as well as some brands that may be lesser known and cater to a smaller group of consumers. Brands you can find on the site include Acuvue, Air Optix, Biomedics, Bausch & Lomb, Boston, CIBA, ClearSight, CooperVision, Focus, Frequency, Freshlook, Proclear, PureVision, SofLens and many more. Vision Direct offers daily, weekly, and monthly disposable lenses, as well as toric and bifocal lenses, rigid gas permeable lenses, conventional lenses, colored lenses and the popular theatrical lenses. With this many options available at your fingertips, you are sure to find the contact lenses you are looking for.
Vision Direct offers an excellent standard shipping option – free on all orders. Not only is it free, but the shipping times are fast. Vision Direct provides free three- to six-day shipping if you choose the standard shipping option. You can expedite your shipping if you need your order faster, but it does cost quite a bit more to upgrade. You can track your order from your account page and Vision Direct can assist you further if your order gets lost.
No amount of inventory will matter if you can't find what you are looking for. The search options are extremely essential for an online shopping experience, and this site has done a superb job of putting together a site that is easily navigable. You can search for contacts by the name of the contact lens, or by the brand or lens type. Searching can be done in two locations on the site: the top menu or side menu. Each of these methods are easy to access and to use. Even if you aren’t online shopping savvy, you can find your way around this site.
Vision Direct has a great line of accessories to help complete your purchase. You can find lens solutions, eye drops, goggles, contact lens cases, sunglasses, reading glasses, sun readers and even airline-approved travel-size products. If you are concerned about your eye health, you can explore the options available in the eye vitamins section. Having this variety of accessories is convenient and even educational.
Vision Direct offers an excellent returns and exchange policy that lasts the lifetime of your contacts. With the company's satisfaction guarantee, not only do you know that you are covered if there is a problem with your order, but that you will be getting the lowest price. If your product is unopened and hasn't expired, then you can return it for a full refund or credit. If you find your contacts are cheaper on a legitimate competitor's site, Vision Direct will match the price and give you an additional five percent.
The customer care team is available 24/7 and offer a live chat and a toll free phone number. On the website you can also find a fax number, an email form and international phone and fax numbers. Along with all these avenues for contacting the company, you can also visit the comprehensive help section, which features FAQs and other important information. This section of the website can be overwhelming, but the search feature works very well and you can find what you are looking for pretty quickly.
There are customer reviews attached to every product on Vision Direct's site, so you can see what others are saying to help you decide which products to choose if you haven't already. You can also find Vision Direct and engage in a discussion with the company and other customers on Facebook, Twitter and Google Plus.
Vision Direct may not have made the top slot in our lineup of online contact lens stores, but it is a company worth checking out. Similar to other sites we have reviewed, Vision Direct provides a large inventory and is an easy to search site, which are the must-haves when you're looking to purchase contact lenses online.
Vision Direct has an excellent selection of contact lenses and accessories, providing a one-stop shopping experience.
The help section, while extensive, is overwhelming and sometimes difficult to navigate.
Vision Direct makes shopping easy with a money-back guarantee, a large selection and quick shipping.